Volunteers
An event of the size of EuroSkills 2020 can only be organised with the help of some 600 volunteers. They are important “ambassadors” of the event and will make sure that the event runs smoothly and is professionally organised. They are the faces of the event and shape the impression our national and international guests will have. They will be the liaison officers and points of contact for some 10,000 visitors, 650 contestants from 30 nations and about 100 sponsors. While the event profits from their enthusiasm, the volunteers will also benefit from being part of the EuroSkills 2020 family for one intensely exciting and emotional week. They will gather important practical experience, get to know new jobs, they will be part of an international network where valuable contacts can be established and they can look behind the scenes of a great international event.
Unfortunately, our International Volunteer Team is already fixed, and we can’t cover any more accommodation or flight expenses. However, we are still happy to take applications from international volunteers for EuroSkills 2020.
Navigation
Here you can find all the important information about your work at EuroSkills 2020, dates for our volunteer hotspots and the most important news.
You are not a volunteer yet? Apply now!
Upcoming dates
CPM Training
When: Thursday, 12th March 2020; 17:30 – 20:00
Where: Chamber of commerce; Skills Room: 6. Stock, Zi 624,
Körblergasse 111-113, 8010 Graz
CPM – Competition Preparation Meeting
When: Monday, 16th March 2020 – Thursday 19. March 2020
Where: Messe Congress Graz, Messeplatz 1, 8010 Graz
Volunteer Hotspots
Take the chance of informal exchange and join our
monthly volunteer hotspot.
Volunteer Hotspot 3.0
When: Tuesday, 3rd March 2020; 18:00 – 21:00
Where: Die Scherbe (Scherbenkeller), Stockergasse 2, 8020 Graz
Volunteer Hotspot 4.0
coming soon…
Who can become a volunteer?
Everybody is welcome to support EuroSkills 2020.
We are looking for volunteers with the following profile:
minimum age 15 years
friendly, helpful and committed
good command of English
- knowledge of another foreign language in addition to English an advantage
- availability for the entire set-up period and throughout the event itself, or for shorter periods (depending on area of work)
Working areas
Detailed descriptions coming soon…
Your tasks as a volunteer:
– Collect delivery notes
– Process delivery notes, pre-sort them and enter them in Excel lists
– Supply the team with materials (folders etc)
Job profile:
– Office skills
– Logical thinking
– Independent work & good organization
– Responsible
Location: Messe Congress Graz
Availability: 14.09. – 20.09.2020
The accreditation (= badge) will show which group of people has access to the zones and which doesn’t. These groups include e.g. volunteers, officials, WorldSkills Europe, media, sponsors and many more.
For this reason, each individual must be in possession of a valid badge, which will be issued in the Accreditation Centre directly on the event site. Around 5,000 accreditations must therefore be issued and given to the right people.
Your tasks as a volunteer:
– Working with the accreditation system
– Printing, issuing and modifying of accreditations
– Support the security for access control
Job profile:
– Good knowledge of English, other foreign languages are an advantage
– Good computer skills (Microsoft Office)
– Independent work & good organization
– Assertiveness
Location: Messe Congress Graz
Availability:
01.09. – 20.09.2020
and/or
14.09. – 20.09.2020
Your tasks as a volunteer:
– Operational and administrative support in relation to:
– Communications
– Procedures
– Planning
– Troubleshooting
– Communication link between the EuroSkills 2020 Team and the Team Leaders of the Member Country
Job profile:
– At least 18 years old
– Fluent English (B2) and ideally the primary or secondary language of the member country
– Multicultural understanding
– Strong communication skills
– Flexible
Location: flexible
Availability: 14.09. – 21.09.2020
Such a mega-event needs a lot of support in the run-up, in order to transform around 60,000-event-m2 into the “EuroSkills”-areas. In close cooperation with the logistics and the competition team, the e.g. Skill areas are set up and equipped.
Your tasks as a volunteer:
– Sorting, distributing material and assembling/dismantling of the equipment and technology
– Possibly: lifting of heavy material
– Branding support
Job profile:
– Precise work
– Logical thinking
– Physical commitment
– In demand: Specialist knowledge
Location: Messe Congress Graz
Availability:
Assembly: 10.09. – 13.09.2020
and/or
Dismantling: 20.09. – 22.09.2020
* Tools and safety clothing are provided by EuroSkills 2020 GmbH.
Your tasks as a volunteer:
– Support the workshop managers directly in the Skill areas (the exact tasks vary depending on the Skill)
– Possibly: support during assembly and dismantling
Job profile:
– Skill specific know-how is an advantage
– Confident appearance
Location: Messe Congress Graz
Availability: 16.09. – 19.09.2020
Your tasks as a volunteer:
– Entering the evaluations into the system
Job profile:
– At least 18 years’ old
– Basic computer knowledge
– Careful and precise work
– Reliable
Location: Messe Congress Graz
Availability: 17.09. – 19.09.2020
The volunteers are the first point of contact for all these guests and are therefore of crucial importance for the smooth running of the event. They welcome guests at airports, hotels or at the event location, inform them about all the latest news and take care of their questions and wishes.
Your tasks as a volunteer:
– Passing on information and contact point for questions
– WelcomeDesk at the airport
– InfoDesk at the Hotels
– InfoDesk at the Messe Congress Graz (event venue)
– Operational & administrative assistance to the Member Support Team
– Support of the Printing Station
– Implementation of Competition Tours
– Support of honoured guests and partners
Job profile:
– Good knowledge of English
– Friendly
– Reliable
– Independent
– Problem-solving oriented
– Talent for improvisation
– Knowledge of Graz is an advantage
Location: Assigned hotel, Messe Congress Graz, Graz Airport
Availability: 14.09. – 21.09.2020
Group leaders are appointed for all areas of application. This volunteer leads and coordinates a team of volunteers and is the interface between the EuroSkills 2020 Team and the volunteers of the assigned sub-area.
Your tasks as a volunteer:
– Coordination of Volunteers
– Passing on information to the volunteers
– Independent decision making
– Assistance in the area, if help is needed
Job profile:
– Responsible
– Coordinated working
– Good organization
– Strong communication skills
– Assertiveness
– Flexible
Location: flexible
Availability: see respective field of application
Your tasks as a volunteer:
– Help with the material logistics
– Support with material handling
– Support during the assembly/dismantling
– Possibly: lifting of heavy material
Job profile:
– Interest in logistics and its processes
– Quick perception
– Stress resistance
– Driving license advantageous
– Forklift license advantageous
Location: Messe Congress Graz, external warehouse
Availability:
15.08. – 31.08.2020
1.09. – 30.09.2020
1.10. – 10.10.2020
When EuroSkills 2020 takes place in Graz, all Europe will obviously need to be informed. Volunteers will help producing content for social media channels and help with creating press releases. They also look after media representatives from around the world and are responsible for distributing the latest information to journalists. The volunteers thus make an enormous contribution to Europe-wide reporting.
Your tasks as a volunteer:
– Support with organizational tasks
– Contact person for journalists
– Support with social media reporting
– Support with content creation (e.g. blogs, press releases)
– Creation of graphics for communication and input of content
Job profile:
– Good knowledge of German and English
– Other foreign languages an advantage
– Communicative
– Precise working
– Creative
– Experience in the field of content management
– Experience with Adobe Creative Cloud
Location: Messe Congress Graz
Availability: 14.09. – 21.09. 2020
EuroSkills 2020 consists not only of the competitions, but also of a brilliant opening ceremony and an emotional closing ceremony. Further events such as Sponsor Events or the Gala Evening round off the program. In addition, our “Future of Skills” Conference will take place on 17.09.2020, where we will welcome exciting international speakers. Volunteers help to ensure that the events run smoothly and get the opportunity to meet VIPs and network.
The aim is to create a friendly and pleasant atmosphere and to offer unforgettable experiences.
Your tasks as a volunteer:
– Help in the backstage area
– Assistance in the implementation of the schedule
– Support of the “Future of Skills” – Conference and Speaker
– Seat coordination
– Welcoming of the invited guests
– Preparation and control of the medals
– Possibly: accompanying the winners to the different shootings/interview areas
– Possibly: distribution of merchandise articles to the visitors
– Possibly: support of the catering
Job profile:
– Good knowledge of English
– Other foreign languages are an advantage
– Reliable
– Confident appearance
– Assertiveness
– Experience in dealing with event technology and technicians is an advantage
Location: Messe Congress Graz, external event locations within Graz
Availability: 14.09. – 20.09.2020
Your tasks as a volunteer:
– Operational & administrative assistance of the Sponsorship & Sales Team
– Coordinate the Sponsor & Partner InfoDesk
– Contact for questions
– Checking the presentation and branding areas
Location: Messe Congress Graz
Availability: 14.09.2020 – 20.09.2020
Your tasks as a volunteer:
– Exclusive transfer of the EuroSkills 2020 Team
– Various purchasing activities
– Bus stop support before the event site
– Possibly: bus escort
– Possibly: parking instruction
Job profile:
– Driving license (for at least two years)
– Good organization
– knowledge of Graz is an advantage
Location: flexible
Availability: 08.09. – 25.09.2020
* The automobile is provided by EuroSkills 2020 GmbH.
Your tasks as a volunteer:
– Support the assembly and dismantling of the “Try a Skill” stations
– Assistance in the “Try a Skill” area
– Taking care of young visitors
Job profile:
– Skill know-how is an advantage
– Friendly
– Ready to help
– Communicative
Location: Messe Congress Graz
Availability: 15.09. – 21.09.2020
Your tasks as a volunteer:
– Support of the Volunteer Center
– Help where help is needed
– Convince yourself of the well-being of the volunteers
Job profile:
– Good knowledge of English (we also have some international volunteers)
– Communicative
– Caring
– Responsible
Location: Messe Congress Graz
Availability: 10.09. – 22.09.2020
What’s in it for me?
Helping at EuroSkills 2020 is voluntary and counts as a mandatory internship. You will also benefit from:
accomodation provided by the organizer
- extensive trainee programmes
- outfits provided by our partner
- lunches during the work days
- insurance cover while at work
- a certificate confirming your voluntary service
- close contact with contestants, guests and other supporters
- the enriching experience of being part of a magnificent and exciting event.
Newsletter: International Volunteers
Documents
(coming soon)
FAQ – Frequently Asked Questions
Here you will find all the answers to your questions about volunteering at EuroSkills 2020.
General Information
If we haven’t covered your question yet, please contact: volunteers@euroskills2020.at
Until your training session, please contact: volunteers@euroskills2020.at
During your training session, you will receive the contact details of your Group Leader.
Depending on the field of operation, the start and end of your volunteer shifts will vary (see working areas). You will get your exact shift plan after your training session.
Please let us know as precisely as possible, from when to when you can be available. The sooner we know your limitations, the sooner we can find a good solution for everyone.
You will need: your accreditation, an official photo ID (to travel by public transport), your volunteer documents (that you have received from your Group Leader), mobile phone, your volunteer outfit & comfortable shoes.
Yes. If you are in a position where you are going to make a lot of calls, we will provide you with a mobile phone or at least a SIM card.
Yes. There will be an opportunity to leave your jacket/bag in the cloakroom at the volunteer center. Still we would recommend, not bringing any valuable items to your shift.
If you (unfortunately) need to cancel, please contact: volunteers@euroskills2020.at
Snacks and drinks will be available round the clock for all volunteers at the volunteer center. Additionally, you will get a meal at the event area during your break. If you are working outside the venue area, you will also get a meal there during your break, e.g. at the hotel or at least a lunch package.
Unfortunately, we cannot give everyone the opportunity to participate in the ceremonies, but we will try to give as many volunteers as possible the chance to attend at least one of the two.
Registration
If there is an error in the registration program, please contact us at: volunteers@euroskills2020.at
We will try to solve the problem as soon as possible.
After your registration you should have received a confirmation e-mail with a link. You can use this link to access your profile again. If this does not work, please contact us at: volunteers@euroskills2020.at
Volunteer Hotspot
The volunteer hotspot should be an informal way to get to know each other and to answer your questions directly.
The volunteer hotspot takes place every first Monday of the month. The exact place and time is always announced in the newsletter of the previous month or on our homepage.
There is no obligation to be present, but we would be pleased to see you at one or the other meeting.
It is open to all people, including those who have not yet registered as volunteers and just want to get informed.
Activities and working areas
After fixing the working areas, it will be noted in your profile. You should be able to access it at any time via the link in your confirmation e-mail. If this doesn’t work, please contact us at: volunteers@euroskills2020.at
Transport and Shuttle
Yes. With your accreditation and an official photo ID, you can use the public transport free of charge in the entire zone 101.
| Tram | Tram Station “JAKOMINIGÜRTEL/MESSE” | Tram lines: 5, 4 & 13 |
| Tram Station
“STADTHALLE” |
Tram lines: 4 & 13 | |
| Tram Station
“FRÖHLICHGASSE/MESSE” |
Tram lines: 4 & 13 | |
| Bus | Bus Station
“FRÖHLICHGASSE/MESSE” |
Bus line: 66 |
| Train | Railway Station
“GRAZ OSTBAHNHOF – MESSE” |
Train line: S3, S31 and various REX |
We recommend taking the train, as it is the fastest way to get from the station to the event area. Additionally, the buses will probably be overloaded especially in the morning.
Online route planner: https://www.verbundlinie.at/
No parking spaces are provided. Please use the public transport.
We kindly ask you to use public transportation or the P&R opportunities.
For some areas, we will offer shuttles. This is arranged according to area and capacity. Please let us know if you are interested in a shuttle service and we will check the possibilities.
If you send us all flight details in time, we will try to arrange a shuttle to your accommodation.
Otherwise, there will be the possibility to use public transport:
- The train station is about 500m by foot.
Train line: S5 (Graz Main Station “Hauptbahnhof”) - The bus stop is right outside the passenger terminal.
Bus line: 630 & 631 (Graz Centre “Jakominiplatz”)
The price for a one-way trip is EURO 2,50.
We recommend the airport Graz (IATA: GRZ). By public transport, you will be in the center of Graz in about 10 – 20 minutes.
The second possibility would be the Austrian capital Vienna (IATA: VIE). There are very good train connections from Vienna to Graz (at least once an hour). Duration: about 2 – 3 hours.
For detailed timetable information and purchase of tickets, please use: https://www.oebb.at/en/
The cheaper way to travel from Vienna to Graz is via “Flixbus” directly for Vienna Airport. Please make sure to book your ticket well in advance, as availabilities are limited: https://global.flixbus.com/
There will be few parking spaces available at the accommodation. Please let us know well in advance if you need such a parking space. Afterwards, please use the public transport in Graz to get to the venue.
How do I get …?
There will be an official date in early September where you can pick up your accreditation.
All international volunteers will receive their accreditation upon their arrival.
There will be an official date in early September where you can pick up your volunteer clothing.
All international volunteers will receive their volunteer clothing upon their arrival.
Once the event and your responsibilities are completed, your certificate will be sent to you by email. Due to time limits, this can take until the end of September/beginning of October. Please let us know if you need it earlier.
If you wish to get internship credits for your volunteering experience, it is your responsibility to send us the necessary documents in time. The contact address is: volunteers@euroskills2020.at
Once the event and your responsibilities are completed, your certificate will be sent to you by email. Due to time limits, this can take until the end of September/beginning of October. Please let us know if you need it earlier.
Orientation- and Training Sessions
The orientation session should give you an overview of the event and your work area. This session is the same for all volunteers.
The training session prepares you directly for your role and the specific tasks. In this session only your Volunteer Coordinator, your Group Leader and your team members will be present. The training session dates vary depending on your field of operation.
The training dates will be announced in our monthly newsletter and on our homepage. Probably the orientation session is scheduled for May.
If you cannot attend the orientation session, please contact: volunteers@euroskills2020.at. There will be an online summary of the session.
The training session is essential for your operation. If, for whatever reason, you cannot attend, please contact: volunteers@euroskills2020.at. There will be an online summary of the session.
For international volunteers, the orientation/training session will be online.
Volunteer Shifts
You will get your exact shift plan after your training session.
A volunteer shift is between 6 and 10 hours long and includes at least one, but if possible several breaks throughout the day.
Yes. Please check in about 15 minutes before your shift starts.
Yes. Please always check in about 15 minutes before your shift starts by contacting your Group Leader.
Yes. Please always check out by contacting your Group Leader.
Basically, no. If, for whatever reason, you have to leave your shift earlier or start later, please discuss this directly with your Group Leader.
Basically, no. Please discuss this directly with your Group Leader.
To cancel or change your volunteer shift, please contact your Group Leader.
When you have to cancel your volunteer shift, please contact your Group Leader.